Childhood Services Certification - UNI 11034

In modern society, the service provided to children is becoming increasingly important as a support tool for families in the education and formation of the personality of the future women and men of tomorrow. Providing certainties on the quality and professionalism of the service offered consequently becomes an element of distinction for the structures that provide it.

This certification is aimed at structures that carry out the following activities:

  • nursery schools;
  • supplementary services to nursery schools such as:

    • centers for children and parents;
    • play centers / spaces;
    • childhood centers;
    • territorial educational services.

The applicable reference standard is UNI 11034, which defines:

  • managing the day
  • the phases of acclimatization and introduction of the child.

Furthermore, the standard gives clear indications on the management of spaces which, in accordance with the spirit of the standard itself, must guarantee the well-being and safety of children.

It is a complementary standard to UNI EN ISO 9001 which represents the reference for the certification of the company quality management system.

 Examination of the application and documentation sent by the Company, listed in the "Special rules" specific to the product to be certified. Any deficiencies and significant deviations from the requirements, found at this stage, will be communicated so that the appropriate changes can be introduced before the assessment visit is carried out. Upon request, CSI will appoint an inspector to visit the organisation to verify the conformity of the product, process or service. If the results of the visit include non-conformities or observations, a corrective action plan will be required to meet the requirements for the issue of the product certificate. After all the non-conformities that may have emerged from the assessment visit have been passed, and after the positive outcome of the laboratory tests, certification will be granted. The issue of the certificate will be followed by surveillance visits to verify that compliance is being maintained. The frequency of surveillance visits and laboratory tests, if any, is fixed by the special rules applicable. The certification shall have the validity defined in the specific special rules, on expiry the contract shall be deemed to be tacitly renewed unless terminated by one of the two contracting parties 4 (four) months before the expiry date. Improves the arrangement of organisational processes Attests to an organisation's ability to achieve and maintain stated service standards over time Increases user confidence and credibility Strengthens marketing strategies and opens the way to new markets Tool to enhance the agri-food and forestry sectors, increasing market confidence... Tool to certify the capability of an organization to gain and maintain steadily, service standard declared to the public... Formal act of a third-party body that certify the conformity of the product technical reference documents, marketing deed to enhance and diversify the product... For years the training offered by IMQ group represented a point of reference for professional development and the update of freelance and employees. Second and third-party, inspections and testing: expert auditors capable to understand the situation of the company...